Last Updated: November 2025
Company: Global Service Point
Location: No. 27-C/5, Sambasivam Colony, Muniyasamypuram 2nd Street, Tuticorin – 628003
Contact: +91 97918 43905 | globalservicepoint2025@gmail.com

1. Acceptance of Terms

By accessing or using our website, booking a service, or interacting with Global Service Point, you agree to these Terms & Conditions. If you do not agree, please discontinue using our services.

2. Service Scope

We provide repair and maintenance services for household appliances including AC units, refrigerators, and washing machines. Service availability may vary depending on technician availability and location.

3. Diagnosis and Estimates

Before starting any repair, our technician will inspect the appliance and provide a cost estimate. If the customer chooses not to proceed, a minimum visiting/inspection charge may apply.

4. Payments

Payment must be made after completion of service or installation unless otherwise stated. We accept cash, UPI, bank transfer, and other applicable local payment methods.

5. Parts and Warrant

• Replacement parts are subject to availability.
• Warranty applies only to parts and services specifically mentioned on the invoice.
• Warranty does not cover misuse, physical damage, power fluctuations, or tampering by third parties.

6. Cancellation and Reschedule

Customers may cancel or reschedule service before technician dispatch. Once the technician is assigned or has arrived, cancellation charges may apply.

7. Limitation of Liability

Global Service Point is not responsible for losses arising from:

• Pre-existing damage
• Power issues or electrical supply defects
• Incorrect installation done previously by others
• Delay due to parts unavailability or external factors

8. Customer Responsibility

Customers must provide accurate details, ensure access to the appliance, and maintain a safe working environment for technicians.

9. Service Records

Invoices, warranties, and service records are provided digitally or physically based on availability.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services means you accept the updated policy.